Coaching & Mentoring Skills
Supporting Interpersonal growth
How can we develop people who support others’ growth and development?
Coaching & Mentoring pathways for organisations & individuals
Coaching and mentoring are powerful approaches to developing people, building confidence and improving performance. Whether you’re looking to introduce coaching within your organisation, develop skilled internal coaches, strengthen mentoring capability or advance your own coaching practice, programmes are designed to create confident practitioners who can support learning, growth and lasting change.
Drawing on over 20 years’ experience in coaching, leadership development and accredited programme delivery, learning is tailored to meet the needs of individuals, teams and organisations, combining practical application with reflective practice and professional development.
Building a Coaching & Mentoring Culture
Organisations that embrace coaching and mentoring create environments where people feel supported, empowered and motivated to grow. Whether you’re developing managers with coaching skills, establishing internal coaching capability or creating effective mentoring programmes, every solution is tailored to your culture, people and organisational goals, helping to build confidence, capability and sustainable performance.
Develop Your Coaching & Mentoring Practice
Whether you’re taking your first steps into coaching or mentoring, or looking to deepen your professional practice, programmes help you develop the confidence, skills and reflective capability to support others effectively. Through practical learning and real-world application, you’ll build meaningful relationships that encourage growth, learning and lasting change.
The INSIGHT Coaching & Mentoring Cycle®
A framework for turning insight into lasting change
At the heart of my work is The INSIGHT Coaching & Mentoring Cycle®, an integrative framework developed through more than 20 years of coaching, leadership development, research and practice. It underpins my development pathways, bringing together coaching, reflective practice, NLP and psychological insight in one coherent approach.
Development takes hold when people understand the patterns that shape their thinking and behaviour, and have the confidence to make more intentional choices. The Cycle helps turn insight into action, learning into capability and reflection into lasting change, so people move forward with greater clarity and purpose.
Explore Coaching & Mentoring Development Pathways

Foundations & Confidence (Coaching Skills for Managers)
Coaching Conversations That Empower
Develop practical coaching skills that help managers unlock potential, improve performance and create more engaging conversations.
Designed for new and aspiring managers, this bespoke programme introduces coaching as a leadership style, equipping participants with the confidence and practical skills to support learning, encourage accountability and develop high-performing teams through everyday coaching conversations.
Bespoke programme | Practical coaching skills | Leadership development.
Capability & Culture (Developing Internal Coaches)
Building Coaching Capability
Create a confident, capable internal coaching community that supports people, performance, and organisational growth.
Designed for organisations developing internal coaching capability, this bespoke programme equips participants with the knowledge, skills and ethical foundations needed to coach effectively within the workplace. Learning combines practical coaching experience with reflective practice to build confidence and sustainable coaching capability.
Bespoke programme | Internal coach development | Organisational impact

Connection & Growth (Mentoring Skills)
Supporting Growth Through Mentoring
Develop the confidence and skills to build meaningful mentoring relationships that inspire learning, development and professional growth.
This bespoke programme is designed for leaders, managers and experienced professionals who want to become effective mentors. Participants explore mentoring frameworks, communication skills and reflective practice to support others in achieving their goals and realising their potential.
Bespoke programme | Professional mentoring | Reflective practice
Depth & Integration (Advanced Coaching Practice)
Deepen your coaching practice and develop the skills to facilitate more complex and transformational conversations.
This bespoke advanced programme is designed for experienced coaches, mentors, leaders and professionals who want to expand their impact through an integrated approach to coaching and mentoring. Through advanced models, reflective practice and practical application.
Bespoke programme | Advanced integrative models | Personalised development

Presence & Influence (Executive Coaching Development)
Develop the advanced capability, confidence and presence needed to support senior leaders through complexity, change and strategic decision-making.
This bespoke programme is designed for experienced coaches, mentors and senior professionals who want to work at executive level. Integrating advanced coaching, mentoring approaches, leadership psychology and reflective practice, it develops the confidence and capability to support leaders in complex organisational environments.
Bespoke programme | Executive coaching & mentoring | Strategic leadership

Partnership & Impact (Bespoke Coaching Programmes)
Develop coaching and mentoring capability that reflects your people, culture and organisational aspirations.
Every organisation is different. These bespoke programmes are designed in partnership with you to build coaching and mentoring capability that aligns with your leadership strategy, organisational culture and long-term development goals.
Tailored solutions | Organisational development | Coaching culture
One-to-One Leadership Coaching
One-to-one coaching gives you dedicated time and space to focus on your own goals and challenges, whether you’re preparing for a first management role, leading through change or working at executive level.
Coaching is tailored to your role, experience and how you learn best, helping you make better decisions and turn learning into everyday leadership practice. You can use it as a standalone option or alongside a pathway to deepen reflection and support your development.
Your Development Starts with You
Every pathway begins with a conversation about your goals, your context and the outcomes you want to achieve. From there, practical learning, reflection and psychological insight help you build self-awareness, clarity, confidence and capability that last.
Pathways are available as:
✔ One-to-one development
✔ Team and group development
✔ Organisation-wide pathways
✔ Online, face-to-face or blended delivery
✔ Bespoke pathways built around your goals
Let’s explore the pathway that best fits your needs.
One-to-One Coaching & Mentoring Development
One-to-one development provides a flexible and highly personalised approach for leaders, coaches, mentors and professionals who want to strengthen their coaching and mentoring capability. Whether you’re developing new skills, refining your practice or exploring more advanced approaches, learning is tailored to your individual goals, experience and professional context.
Sessions create a dedicated space for reflection, practical application and professional growth, enabling you to develop confidence, deepen your practice and integrate coaching and mentoring approaches into your role. One-to-one development can be undertaken as a standalone programme or alongside organisational learning to create meaningful and sustainable impact.
What My Approach Offers
Why Individuals & Organisations Choose to Work With Me
Coaching & Mentoring Development for Every Stage
Whether you’re developing coaching skills for the first time or advancing an established coaching or mentoring practice, programmes are tailored to your experience, aspirations and professional context, creating meaningful development at every stage of your journey.
Designed Around You
There is no one-size-fits-all approach to coaching and mentoring development. Every programme begins with understanding your goals—whether you’re an individual developing your practice or an organisation building coaching and mentoring capability. The result is a personalised learning experience that is practical, engaging and focused on lasting outcomes.
Coaching-Informed Learning
Learning is grounded in evidence-based coaching approaches, reflective practice and practical application. Participants are supported to build confidence, deepen understanding and develop the capability to create meaningful conversations that support learning, growth and performance.
Practical Application
Development is centred on real-world coaching and mentoring conversations, enabling participants to apply new knowledge and skills directly within their professional roles. Learning is immediately relevant, purposeful and transferable to everyday practice.
Reflective Practice & Professional Growth
Developing as a coach or mentor is about more than learning techniques. Every programme encourages reflective practice, continuous learning and professional curiosity, helping you build confidence, deepen your capability and develop your own authentic approach. The result is meaningful development that supports lasting growth for both you and the people you work with.
Flexible Learning That Fits Around You
Whether learning individually or as part of an organisational programme, development is designed to fit around professional commitments. Flexible delivery options support continuity, engagement and sustainable learning without compromising quality.
Reflections from some of my Clients
“I highly recommend working with Eileen; she was supportive, knowledgeable, and responsive while facilitating my mentoring development. She is a warm, approachable person who readily put me at my ease. I hope to work with her again in the future.”
Pippa Simou, Coaching Psychologist, Add-Advantage
Eileen led my Coaching and Mentoring course and created a highly engaging, practical learning environment. She quickly understood the group’s experience and adapted her delivery accordingly, making the sessions real, reflective, and impactful. The quality of feedback and space for self-reflection significantly shaped my coaching practice. Thank you, Eileen, for an excellent and inspiring programme.
Annabel Dunstan, CEO Question & Retain
Take the Next Step in Your Coaching & Mentoring Development
Coaching and mentoring are powerful approaches to developing people, strengthening relationships and creating lasting change. By combining practical development with coaching-informed learning and real-world application, programmes support professionals at every stage in building confidence, deepening capability, and making a meaningful difference within their organisations and communities.
Whether you’re developing your own coaching and mentoring practice or investing in your people’s growth, let’s explore how we can create the right development journey together.


